Privacy Policy
Ketterer Law (“Ketterer Law,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to information collected through our website, our text message (SMS) program, and other interactions with our firm.
This website is intended for general informational purposes and does not create an attorney–client relationship. Please do not send confidential or time-sensitive information through this website or by text message.
Information We Collect
We may collect the following information when you contact us, request a consultation, or opt in to communications:
- Contact details such as your name, phone number, and email address;
- Information you provide about your legal matter when you submit a consultation request or message us;
- Mobile phone number and consent records when you opt in to receive text messages; and
- Basic technical information your browser sends automatically, such as device type and pages visited.
How We Use Your Information
We use the information we collect to respond to your inquiries, schedule and conduct consultations, provide legal services, send communications you have requested, and comply with our legal and professional obligations.
Text Message (SMS) Program
Ketterer Law offers an optional text message program so that we can communicate with clients and prospective clients about appointments, case updates, and responses to inquiries. Participation is entirely voluntary.
Consent is not a condition of any service. You are never required to agree to receive text messages in order to hire Ketterer Law, request a consultation, or receive any legal service from us.
How You Opt In
You opt in to receive text messages by submitting the form below, in which you provide your mobile number and check the box agreeing to receive text messages from Ketterer Law. We only send text messages to individuals who have provided this express written consent. We do not add anyone to our text message program without their request.
Text Message Opt-In
Complete this form to consent to receive customer-care text messages from Ketterer Law.
Thank you — you’re opted in.
Your consent has been recorded. You may receive text messages from Ketterer Law at the number you provided. Reply STOP at any time to unsubscribe.
Types and Frequency of Messages
If you opt in, you may receive text messages relating to consultation scheduling, appointment reminders, case or matter updates, and replies to questions you have sent us. Message frequency varies based on your interactions with our firm.
How You Opt Out
You can cancel the text message program at any time by replying STOP to any message you receive from us. After you send STOP, we will send you a single message confirming that you have been unsubscribed, and you will not receive any further text messages from us unless you opt in again. For help, reply HELP or contact us at (410) 705-5215 or info@kettererlaw.com.
Cost
Message and data rates may apply. Ketterer Law does not charge for the text messages themselves, but your mobile carrier’s standard messaging and data rates may apply to messages you send and receive. Please contact your wireless provider for details about your plan.
We do not share your mobile opt-in information. No mobile information collected as part of our text message program — including your phone number and consent — will be sold, rented, or shared with any third parties or affiliates for their marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third parties.
How We Share Information
We do not sell your personal information. We may share information with trusted service providers who help us operate our practice and communications systems (for example, our text messaging platform or scheduling tools), and only to the extent needed to provide those services. We may also disclose information when required by law or to comply with our professional and ethical obligations as attorneys. As noted above, mobile opt-in data is never shared for third-party marketing.
Data Security
We use reasonable administrative and technical safeguards designed to protect the information you provide. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Choices
You may opt out of text messages at any time by replying STOP. You may also request that we update or delete the contact information we hold for you by contacting us using the details below.
Children’s Privacy
Our website and text message program are intended for individuals who are at least 18 years old. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Your continued use of our website or text message program after any change indicates your acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or our text message program, please contact us:
Ketterer Law
1125 West Street, Suite 200
Annapolis, MD 21401
Phone: (410) 705-5215
Email: info@kettererlaw.com